Ordering Information

To ensure prompt shipments and to maintain accurate inventory control, we only accept orders in case quantities. When ordering online, please remember you are ordering by case or package quantity; for example, “1 package” may equal 10 units.

The freight charges, if applicable, are based on shipping from Northern New Jersey and the weight of the order, as well as insurance, fuel surcharges, residential delivery, etc. Effective June 1, 2007, all orders under $1000.00 will be charged freight. All backorders, regardless of the amount, will continue to be shipped prepaid.

All product returns that are as a result of customer error are at the discretion of FCMA unless otherwise agreed to in writing. A restocking fee of up to 15% may be imposed. A written, faxed or e-mailed “RA” must accompany any return. FCMA must be notified within one week of any discrepancy in your order. We do not accept any returns for any reason after thirty (30) days from the date of the order unless otherwise agreed to in writing

All products are covered by the Fuji warranty (available on request). Damages that occur during shipping are usually covered by the carrier. Please notify FCMA immediately of any shipping damages.

All prices are subject to change without notice. Prices herein are for reference purposes and do not constitute an agreement to sell. Approval of orders is at the sole discretion of FCMA.

FCMA is not responsible for typographical errors. FCMA makes no determination of the specifications or warranties of the products we sell and will not be responsible for any damages including but not limited to any defective products and/or late, lost, misdirected or incorrect shipments. FCMA reserves the right to reject any orders for any reason we deem appropriate. FCMA will advise the customer before shipping in the unlikely event of price changes and/or higher freight charges. Shipment will be delayed pending approval of written acceptance of revised prices and/or freight charges.

All customers within the State of New Jersey are subject to a 7% Sales Tax. Exemption status must be approved before you place your order. New Jersey customers: if eligible, please contact us for a tax exempt form. If tax-exempt status is approved, no sales tax refunds for prior orders can be made from FCMA. To determine whether your purchases are Tax Exempt, please contact the New Jersey Division of Taxation in your county. Customers outside the State of New Jersey may be subject to paying a “Use Tax” in the state where the products are received. Please consult your State’s department of taxation for information in this matter.

FCMA reserves the right to extend or reject credit at our discretion and without notice. To obtain a credit application email credit@fcmasolutions.com or call FCMA at 1-800-544-1787

FCMA accepts American Express, Visa, Master Card, and Discover. For your security and ours, FCMA may require additional supporting information to gauge the validity of a credit card transaction. FCMA reserves the right to reject any order for any reason, including, but not limited to, such “high risk” factors as a non-match of billing and shipping address. Authorization of credit card charges does not constitute an agreement for FCMA to “fulfill” your order. Should your order be canceled for any reason, credit card charges will be voided or credited.

We provide our valued customers with a secure, private environment in which to conduct business. Our website and our office servers are protected with the most advanced security protection. We use both encryption and firewall technology for tight security. Please click on the THAWTE SSL Web Server symbol located on our order pages for information regarding data encryption to and from our site.

We value your privacy and would like to assure you that your email address, or any other information about you or the products you purchase from FCMA, will remain confidential.

There is a minimum order amount of $50.00 for all phone and mail orders. Orders under $25.00 placed online may be subject to a handling charge.

FCMA sells only to retail customers within the United States and Puerto Rico. Orders to Alaska, Hawaii, and Puerto Rico may be subject to additional shipping and handling charges.

It is understood that you have read FCMA’s Ordering Information prior to placing your order. Therefore, placement of any orders with FCMA constitutes an acceptance of the terms and conditions noted above. If you have any questions regarding any of our terms and conditions, whether noted above or not, please e-mail FCMA at info@fcmasolutions.com or call us at 1-800-544-1787 before you place an order.